Last updated: April 3, 2026
By accessing or using pollvault.ai (the "Service"), operated by Redbud Consulting ("we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service. If you are using the Service on behalf of an organization, you represent and warrant that you have authority to bind that organization to these Terms, and "you" includes that organization.
You must be at least 18 years of age or the age of majority in your jurisdiction to use the Service. By creating an account, you represent that you meet this requirement. You also represent that you are not prohibited from using the Service under applicable law.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to provide accurate and complete information when creating your account and to keep it up to date. You must notify us immediately of any unauthorized use of your account. You agree not to share, sell, transfer, or sublicense your account or login credentials to any other person or entity. We may require you to provide additional information to verify your identity or account ownership in connection with security, billing, or support requests.
You agree not to:
You are solely responsible for your use of the Service and for ensuring that your use complies with all applicable laws, rules, and regulations.
The Service, including its design, features, AI-generated analysis, and original content, is owned by Redbud Consulting and protected by applicable intellectual property laws. Polling data displayed on the Service is sourced from third-party organizations, and ownership of that data remains with its respective publishers. Your subscription grants you a limited, non-exclusive, non-transferable license to access and use the Service for your own professional purposes. Except for the limited license expressly granted in these Terms, we reserve all rights, title, and interest in and to the Service. You may not copy, modify, create derivative works of, publicly display, publicly perform, republish, download, store, transmit, or distribute any portion of the Service except as expressly permitted by these Terms or by the Service's functionality.
You retain ownership of content you create on the Service (comments, notes, suggestions). By posting content, you grant us a non-exclusive, royalty-free license to display it within the Service. You are responsible for ensuring your content does not violate any third-party rights or applicable laws. We may remove content that violates these Terms.
You represent and warrant that: (i) you own or have all necessary rights to submit your User Content; (ii) your User Content does not infringe, misappropriate, or otherwise violate any intellectual property right, privacy right, publicity right, or other right of any third party; and (iii) your User Content complies with these Terms and applicable law. We may (but are not obligated to) monitor, review, or remove User Content at any time.
We respect the intellectual property rights of others and expect users to do the same. If you believe that content available on or through the Service infringes a copyright you own or control, you may submit a written notice of claimed infringement to our designated agent:
Designated Agent for Notice of Claimed Infringement:
Redbud Consulting (Poll Vault) — DMCA Agent
Email: hello@pollvault.ai
Subject line: "DMCA Notice"
Your notice must include substantially the following information:
Upon receipt of a compliant notice, we may remove or disable access to the allegedly infringing material and may notify the user who posted it.
Counter-Notification: If you believe that material you posted was removed or disabled as a result of mistake or misidentification, you may submit a counter-notification to our designated agent. A counter-notification should include: (i) your physical or electronic signature; (ii) identification of the material that has been removed or disabled and the location where it appeared before removal; (iii) a statement under penalty of perjury that you have a good-faith belief that the material was removed or disabled as a result of mistake or misidentification; and (iv) your name, address, and telephone number, and a statement that you consent to the jurisdiction of the federal court for the judicial district in which your address is located (or, if outside the United States, for the District of Columbia), and that you will accept service of process from the person who provided the original notice or an agent of such person.
Repeat Infringers: We may terminate, in appropriate circumstances and at our discretion, accounts of users who are repeat infringers.
Subscribers with eligible plans may use white-label export features to produce branded reports. You may distribute these exports within your organization or to your clients. You may not resell or sublicense access to the Service itself through white-label exports. You are responsible for ensuring that any white-label exports you distribute comply with applicable law and do not misrepresent the source, limitations, or verification status of any polling data or AI Content.
The Service uses AI to generate poll summaries, briefings, contextual analysis, and conversational responses (collectively, "AI Content"). AI Content is provided for informational purposes and may contain errors or inaccuracies. You are responsible for independently verifying AI Content before relying on it for professional decisions. You may use AI Content generated for your account (such as AI Briefings and Ask Poll Vault responses) in your own work and deliverables, subject to the same redistribution limitations that apply to all Service content.
You acknowledge that AI Content may be incomplete, may not reflect the most current information, and may produce different outputs for similar inputs. As between you and us, you may use AI Content generated for your account for your internal business purposes and client deliverables, subject to these Terms; however, you may not resell AI Content as a standalone product, offer it as a substitute for access to the Service, or use it to build or train competing products or services.
AI training and improvement: We may use de-identified and aggregated usage information to operate, maintain, and improve the Service, including improving AI features. We will not use your User Content (including your comments, notes, suggestions, prompts, or account-specific inputs) to train generalized AI models made available to other customers without your explicit consent. If we offer an opt-in or opt-out mechanism for certain AI training uses, we will describe it in the Service or in our Privacy Policy.
You may subscribe to our Due Data newsletter without creating a full account. Newsletter-only subscribers receive editorial content by email only and do not have access to poll data, AI features, or other Service functionality. You may unsubscribe at any time via the link in any newsletter email. Newsletter-only accounts may be converted to full accounts by completing registration.
Our Privacy Policy describes how we collect, use, disclose, and otherwise process information about you. The Privacy Policy is incorporated into these Terms by reference and forms part of the agreement between you and us.
We maintain commercially reasonable administrative, technical, and physical safeguards designed to protect information we process. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. If we become aware of a security incident involving personal information, we will provide notice as required by applicable law and, where appropriate, take reasonable steps to mitigate the incident.
The Service may integrate with or rely on third-party services, tools, or providers (for example, Stripe for payment processing, hosting providers, and third-party polling data sources). Your use of third-party services may be subject to the third party's separate terms and policies. We are not responsible for third-party services, and we do not control them.
Polling data displayed on the Service is sourced from third-party organizations, and we do not control the underlying methodologies, updates, corrections, or availability of such data. To the maximum extent permitted by law, we disclaim liability for acts, omissions, downtime, failures, or other issues caused by third-party services or third-party data sources. We may share information with third-party service providers to operate the Service (for example, payment processing and infrastructure). For details, please review our Privacy Policy.
We retain information for as long as reasonably necessary to provide the Service, comply with legal obligations, resolve disputes, enforce these Terms, and protect our rights and the rights of others. If you terminate your account, we will delete or de-identify your User Content and account data within a reasonable time, except to the extent we must retain certain information for legal, security, fraud-prevention, backup, or accounting purposes. Deleted information may persist in backups for a limited period, but we will maintain such backups subject to our security controls.
Data Export: You may request an export of certain account data and User Content in a structured, commonly used format (for example, CSV or JSON) by contacting hello@pollvault.ai. We will use commercially reasonable efforts to fulfill export requests within 30 days. We may require account verification before fulfilling an export request and may charge a reasonable administrative fee for unusually burdensome requests.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT DEFECTS WILL BE CORRECTED.
The Service may be used in connection with political, advocacy, or public affairs activities. You are solely responsible for ensuring that your use of the Service, polling data, white-label exports, and AI Content complies with all applicable election laws, campaign finance laws, lobbying disclosure rules, political advertising and disclaimer requirements, and professional conduct rules in your jurisdiction.
We do not provide legal compliance advice, and we do not represent or warrant that the Service or any output is compliant with any particular election, campaign finance, lobbying, or political advertising requirements.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, REDBUD CONSULTING WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUES, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
To the maximum extent permitted by law, Redbud Consulting will not be liable for: (i) inaccuracies, errors, or omissions in third-party polling data or third-party data sources; (ii) your reliance on AI Content or your failure to independently verify AI Content; (iii) your redistribution, publication, or other use of Service content (including white-label exports) in violation of these Terms or applicable law; or (iv) acts, omissions, downtime, failures, or other issues caused by third-party services (including payment processors) or third-party data sources.
Cap on Liability: To the maximum extent permitted by law, our total aggregate liability for all claims arising out of or related to these Terms or the Service will not exceed the amounts you paid us for the Service in the twelve (12) months immediately preceding the event giving rise to the claim. This limitation applies per claim and in the aggregate for all claims during any rolling twelve (12) month period.
Carve-Outs: The limitations in this Section do not apply to liability that cannot be limited under applicable law. In addition, the cap on liability will not apply to your payment obligations, your indemnification obligations under Section 18, or your infringement or misappropriation of our intellectual property.
You agree to indemnify and hold harmless Redbud Consulting and its officers, employees, and agents from any claims, losses, or damages (including reasonable attorneys' fees) arising from your use of the Service, your violation of these Terms, or your infringement of any third-party rights. This includes claims arising from or related to your User Content, your white-label exports, your misuse of polling data or AI Content, or your violation of applicable law (including election, campaign finance, lobbying, advertising, privacy, or intellectual property laws). We may, at our option, assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense of such claims.
We may suspend or terminate your access to the Service at any time for violation of these Terms or for any other reason at our discretion, with or without notice. Upon termination, your right to use the Service ceases immediately. Data export and deletion are addressed in Section 14. We are not liable to you for any suspension or termination of your access to the Service, to the maximum extent permitted by law.
Please read this section carefully because it affects your rights.
Before initiating arbitration or any court proceeding, you and we agree to first attempt to resolve the dispute informally. You must send a written notice of dispute to hello@pollvault.ai that includes your name, the email associated with your account, a description of the dispute, and the relief you seek. We will attempt to resolve the dispute informally within 60 days after receiving your notice.
If we cannot resolve the dispute informally, either party may request that the parties attempt to resolve the dispute through non-binding mediation before proceeding to arbitration. Unless otherwise agreed, mediation will take place in the District of Columbia, and the parties will share mediator fees equally.
Except as set forth in "Exceptions" below, you and we agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding arbitration on an individual basis. The arbitration will be administered by the American Arbitration Association (AAA) under its applicable rules, as modified by these Terms. If the AAA is unavailable, the parties will agree to a comparable administrator. The arbitrator will have authority to decide issues of arbitrability and to award any relief that a court could award, except that the arbitrator may not award relief on a class, collective, or representative basis.
The seat and location of arbitration will be the District of Columbia, unless you and we agree otherwise. The arbitrator will apply the substantive law specified in Section 21. Payment of arbitration fees will be governed by the administrator's rules, subject to applicable law. We will not seek to recover our attorneys' fees from you unless the arbitrator determines your claim is frivolous or brought for an improper purpose.
Either party may (i) bring an individual action in small claims court if the claim qualifies and remains in that court, or (ii) seek temporary or emergency injunctive relief in a court of competent jurisdiction to prevent actual or threatened misuse of the Service or infringement or misappropriation of intellectual property rights.
YOU AND WE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.
If you are an individual consumer, you may opt out of arbitration and the class action waiver by sending an email to hello@pollvault.ai within 30 days of creating your account. Your email must include your name, the email address associated with your account, and a clear statement that you want to opt out of arbitration. If you opt out, neither you nor we will be bound by this arbitration provision, and disputes will be resolved as set forth in Section 21.
These Terms are governed by the laws of the District of Columbia, without regard to conflict of law principles. To the extent any dispute is not subject to arbitration under Section 20 (or if you timely opt out), the parties agree that any such dispute will be resolved exclusively in the state or federal courts located in the District of Columbia, and each party consents to personal jurisdiction and venue in those courts.
We may modify these Terms at any time. If we make changes, we will update the "Last updated" date above and, for material changes, we will provide additional notice such as by email to the address associated with your account and/or by an in-Service notice. Material changes include, for example, changes to dispute resolution procedures (including arbitration), changes to how we use or share data, or changes to limitations of liability. Unless a shorter period is required for legal or security reasons, material changes will become effective no earlier than 30 days after we provide notice.
If you do not agree to a material change, you must stop using the Service and may terminate your account before the effective date of the change. Your continued use of the Service after changes are posted constitutes acceptance of the revised Terms.
We strive to make the Service accessible to all users. Where feasible, we aim to substantially conform to generally recognized accessibility standards such as Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. If you have difficulty accessing any part of the Service or need an accommodation, please contact us at hello@pollvault.ai and describe the issue. We will use reasonable efforts to address accessibility issues over time, but we do not guarantee that the Service will be accessible in all respects for all users or technologies.
If you have questions about these Terms, contact us at:
Redbud Consulting
Email: hello@pollvault.ai